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Customer Service
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Quick Contact Information
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Order Options
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Sales Tax & Payment Options
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Return Policy
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Redeem Promotion & Coupon Codes
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Personal Shopping Assistant
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Personalized Gift
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Custom Design
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yBella Signature Gift Wrap
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yBella Gift Certificates
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Why join yBella email listing?
Quick Contact Information
- Email us:
customerservice@ybellacreations.com
Let us know how we can serve you better. Our customer service will contact you within 24 hours.
- Mail: P.O Box 833, Orinda, CA 94563
- Phone: 650-291-2842
Order Options
- Online:
Order online via our secured shopping cart. Just simply select the item to add to your shopping cart and click checkout. It’s fast.
- Mail:
Print your order form before the final checkout procedure. Then, mail it with a cashier check, money order (payable to yBella Creations Inc.) or credit card information to:
Mail Order
yBella Creations Inc.
P.O Box 833
Orinda, CA 94563
Once your order is placed, email notification will sent to you within 24 hours to confirm your order.
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Sales Tax & Payment Options
- Sales Tax:
A sales tax of 8% is added to all orders shipped to California addresses. No sales tax is charged on shipments outside California.
- Payment Options:
yBellaCreations accepts Mastercard, Visa, and Discover. We also accept ATM cards with a Mastercard or Visa logo. We do not accept cash, personal check or COD.
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Return Policy
ybella Creations is happy to accept returns for unopened and unused or defective merchandise. Assist us by indicating the reason for your return. Returns must be made within 20 days of online purchase and with original receipt and all merchandise tags unattached.
Please contact
customerservice@ybellacreations.com to obtain a ‘Return Code?before sending the merchandise back to us. We will not be able to process your return without the ‘Return Code?
Please include a copy of your original packing invoice in your package, and return it to:
Customer Service-Return
yBella Creations, Inc.
P.O Box 833
Orinda, CA 94563
Once we receive your package, we will issue a credit to the credit card the purchase was made with. Shipping is non-refundable. Sorry.
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Redeem Pomotion & Coupon Codes
yBellaCreations promotion codes are redeemed during the ordering process on the shopping bag page. Simply enter your promotion code. When you finish, move on to the checkout section. Your promotion discount will be factored into your order and reflected in your order summary. Sign up at yBellaCreations.com.
to get this one of the benefits.
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Personal Shopping Assistant
Don’t?know what to buy? Just let us know by contact our
Personal Shopper, we will contact you within 24 hours, and find the perfect gift with you.
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Personalized Gift
After all, an extraordinary gift deserves your personal touch. Make it personal and send it in your style! Many of our products offer monogrammed or personalized for recipients. Please refer to individual products for detail information.
Coming soon.
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Custom Design
Still couldn’t find the ideal jewelry for your special occasion or special person? Contact us
customdesign@ybellacreations.com, for your ‘one of a kind?piece. Leave us a brief message and your contact information, we will contact you within 24 hours and design something just for you!
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yBella Signature Gift Wrap
When you choose yBella’s signature gift-wrap, a personalized gift card will be included to send your personal message. Our simple, modern and personalized card is for your every occasion.
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yBella Gift Certificates
Let us get your message across. Our gift certificates can be redeemed by fax, email and phone orders, simple and personalized.
Purchasing yBella Gift Certificates
is as simple as purchasing any other item on our site. Two formats are available:
- Electronic: Once ordered, a unique yBella gift code will sent to your email.
- Gift certificate: once ordered, the card with a unique gift code will sent to designated address.
Please take a look at
our gift certificates.
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Why join yBella email listing
To serve our customers better, we constantly offer free shipping and discount to our email subscribers. Just simple submit your email address to receive our special offers.
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